Why SERVPRO? The 3 C's!

8/16/2023 (Permalink)

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO® Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

• Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high-frequency touchpoints, foot traffic, and congestion points.
• Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff performs. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for the cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
• Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

So call the professionals that have perfected the process! Let us come in and help make things "Like it never even happened."

Why SERVPRO? We have been, and will continue to be here for you and your family!

5/13/2022 (Permalink)

As your local mitigation, remediation, and restoration company, SERVPRO of Columbus carries a variety of professional cleaning products. We do not use the same cleaners that you can purchase in a store. SERVPRO has scientists on staff that formulate products that are designed exclusively for our franchise. You can be assured that the most effective products are being used to take care of your loss.

Our products are used to decontaminate, deodorize, clean leather & wood, general cleaning, and much more. Each of our products is labeled and specifies proper cleaning use. As our customers, for your knowledge and comfort, our technicians carry the Safety Data Sheets per product.

We ensure thorough cleaning is maintained throughout each job because we think of your property as our own.

SERVPRO of Columbus is available 24/7/365. We are a highly trained water, fire, mold, and biohazard restoration company with many services not typically covered by other restoration companies.

Our SERVPRO Professionals are highly trained in property mitigation, remediation, and restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. 

Every "T" Crossed and "i" Dotted Is The SERVPRO Way

5/12/2022 (Permalink)

Our biggest piece that sets us apart when doing mitigation and restoration work is our detailed moisture mapping, documentation, and thorough inventory processes. We have great people who make these things work behind the scenes and it makes the difference if you were to compare.

At SERVPRO we are using the latest in moisture mapping technology to give you the best options available to get you back to "Like it never even happened."  This process is done with moisture meters, carpet probes and infrared cameras.  With these tools, we can even find the water that is trapped behind structural materials. 

We also do in house training on a regular basis to keep even our senior technicians fresh in the field. SERVPRO offers excellent training modules for our staff. We look also to organizations such as the Institute of Inspection Cleaning and Restoration Certification (IICRC) and Restoration Sciences Academy to learn proven industry-standard techniques that work. 

Why SERVPRO? Key Reasons You Should Choose SERVPRO of Columbus and Jackson and Jennings Counties

5/11/2022 (Permalink)

If you’ve had an emergency, such as water damage, storm damage, or mold damage at your home or business, you want a company that’s fully competent and can fulfill the job to completion -- effectively and efficiently. And SERVPRO of Columbus is the company for you. We’re in business for you. Even if you haven’t had an emergency (thank goodness!), we’ll give you 3 reasons why SERVPRO in case you do have one in the future. We’ll provide you with three reasons for now, but there are plenty more.    

1. Proprietary Products

The SERVPRO Professional Cleaning Products, LLC., team works diligently to help Franchisees succeed with top-notch cleaning products. We clean and restore your home or business to make it “Like it never even happened.” 

SERVPRO, through SPCP, offers an extensive cleaning product and agent line to the Franchise System. We produce 89 cleaning products on-site year-round. Furthermore, we have 61 cleaning products from outside vendors. Combined, the SPCP team offers a total of 150 cleaning products to assist our Franchise so we can assist and best serve you and your residential or commercial needs. We make the best products because the heroes at SERVPRO of Columbus believe you deserve the best, and that’s why we provide it to you. 

Why is that important? When SERVPRO production crews are out in the field, at your home or business, there’s a high probability we are using SERVPRO’s proprietary products. This allows us to own the cleaning and restoring products by offering an exclusive line available only to SERVPRO customers. The SPCP team motto is: “Supporting Franchises through research, development, testing, and production of high-quality cleaning products."

2. Community Oriented

SERVPRO of Columbus is a community-oriented company. Community is everything. We pride ourselves in giving back to our community year-round. This is near and dear to our hearts. And we feel blessed to be positioned to be able to do so. We understand the importance, impact, and value of giving back. Being community-oriented is one of many reasons we attribute our success to. We’re a locally owned and operated business, so we live, work, play, give back, and worship in this community, too, just like you.    

3. Capacity to Handle All Jobs

No matter the size or extent of damage to your commercial or residential property, SERVPRO of Columbus has the capacity to handle both small and large jobs. We have the resources to handle storms and disasters. When a major storm hits, it may overwhelm other local restoration companies. However, that is not the case at SERVPRO of Columbus. We can scale our resources by readily accessing the equipment and personnel of 1,800 Franchises. Additionally, we have easy access to Disaster Recovery Teams, which specialize in major storms and catastrophic events. 

We are well-equipped to handle the following jobs and more: 

• Fire damage repair & restoration
• Water damage repair & restoration
• Mold remediation & restoration 
• Air duct & HVAC cleaning
• Biohazard 
• Carpet & upholstery 
• Ceilings, floors & walls
• Drapes & blinds
• Odor removal
• Sewage
• Trauma & crime scene
• Vandalism & graffiti
• Commercial cleaning
• Document restoration

Keep these 3 reasons why SERVPRO in mind the next time you have fire damage, water damage, or any other type of damage at your residential or commercial property. As we stated, though, there is a myriad of other reasons. SERVPRO is your local residential or commercial cleanup and/or restoration company.

So give us a call! We are faster to any disaster and are ready to help make things "Like it never even happened." 

Why SERVPRO? Your Business Needs A Plan

5/10/2022 (Permalink)

Are you a business owner? You need to choose SERVPRO, because almost all businesses that encounter a disaster and don't have a written plan beforehand, never fully come back. We specialize in these plans, which we call Emergency Readiness Plans, or, ERP's! 

Did you know that these ERP's are free? We will come to your business, ask you some questions, get measurements for your location and get a plan in writing, so if the unthinkable occurs, you can be sure that you and your employees will be ready! 

So give SERVPRO of Columbus and Jackson and Jennings Counties a call, and let us give you peace of mind! It's a big part of what we do!

Why SERVPRO? This is what we do!

5/9/2022 (Permalink)

When fire or water damage strikes your home or business, SERVPRO is here for you! We not only have the equipment to get you back to "Like it never even happened.", but we also have the expertise and the experience to do so as well! 

While many people may never see a disaster like this in their lifetime, SERVPRO deals with disaster each and every day and can walk you through the ins and outs of the process. Also, should the disaster be on a grander scale, such as a hurricane or explosion, we have an amazing network of other independently owned SERVPRO franchises to draw from, which means no matter how big the disaster, we can handle it! 

So give us a call today! 

When Your Water Heater Attacks, SERVPRO of Columbus and Jackson and Jennings Counties is here for you

5/8/2022 (Permalink)

When water hits your home or business, it can be devastating. One way that water often ends up damaging your property is from a leaky water heater. It is something we see often, and we want you to know we are here for you should this disaster strike your home or business!

Make Sure it's Safe

Anytime you discover water in your building, you must exercise caution. There could potentially be black water or other hazards. Before you do anything, survey the scene to make sure everyone and every important item are out of harm's way.

• Do not touch any water if you suspect it is black water (containing raw sewage).
• Do not turn on any electrical switches in the area.
• If you have to get in our near the water, wear the proper safety equipment.

Get Items out of the Way

If it is possible to remove damaged items from the area, do. If there are undamaged items close to the leaking tank, it is important to get those removed well out of harm's way.

Dry up the Water

It's critical to start drying the area as soon as you can. This will discourage mold growth. Use a wet vacuum to extract the water and high-powered fans to dry out the ground and walls.

Call the Pros

Call SERVPRO! We see these types of issues all the time and have the equipment, experience, and expertise to get things back to preloss conditions! We are faster to any disaster and will make things "Like it never even happened." 

SERVPRO Is The Highest Cleaning & Sanitation Standards

3/31/2022 (Permalink)

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts at SERVPRO of Columbus at 812-372-7760

Why SERVPRO? Our Professionalism And Integrity

4/21/2021 (Permalink)

SERVPRO began as a painting business in Sacramento, CA in 1967 by Ted and Doris Isaacson.

The first SERVPRO Franchise was sold in 1969.

Bristol-Myers Domesticare Division and its 175 Franchises were acquired in 1979.

SERVPRO relocated the corporate headquarters from Sacramento to Gallatin, TN in 1988 and consisted of 647 Franchises. 

In 1991 the Nashville Business Journal named SERVPRO the Small Business of the Year.

In 2000, SERVPRO sold its 1,000^th Franchise. 

SERVPRO moved to a 140,000 square-foot, state-of-the-art facility in Gallatin, TN in 2005 to provide more room for expansion.

Now, more than 1,800 Franchises are operating nationwide and in Canada, and SERVPRO continues to grow.

SERVPRO works closely with insurance agents, property managers, and local fire/police departments to assist in any community disaster.

So you ask, What Does SERVPRO of Columbus do? 

We offer a variety of remediation services including:

*Water Damage Restoration and Dehumidification

*Fire Damage Restoration including fire, smoke and soot

*Mold Mitigation and Remediation

*Storm Damage Restoration

*Commercial Cleaning Services including carpets, tiles, upholstery, sewage, biohazard, and deodorization

*Contents Claim Inventory Service

So give SERVPRO of Columbus a call! We are faster to any disaster and are ready to make things “Like it never even happened.”